◼︎ Consumers have the right to choose and refuse. If the product does not meet expectations or the size is not suitable, there is no need to accept it forcefully. Please contact us within three days for a return.
◼︎ For returns, please send the item back via post office within seven days. Please keep the product new with tags, gifts and invoices included. We will inspect the returned item for damage before approving any refund request.
◼︎ For exchanges, please inform us within three days and we will assign a specialist to assist you.
◼︎ Our products are sold in limited quantities. Please complete payment within 3 days of placing your order; otherwise, your order may be automatically cancelled by our system.
◼︎ After confirming payment, we will ship your product(s) within 3 business days (excluding weekends and holidays). Thank you for your patience.
◼︎ Due to differences in computer monitors, there may be slight color variations between what is displayed on screen and actual products received. Actual products should be considered as accurate representations of their respective colors/materials. Buyers who mind such discrepancies are advised to consider carefully before placing an order.
◼︎ Each product has its own unique characteristics due to factors such as fabric elasticity or washing processes etc., so measurement errors up to 2-3cm are normal during manual measurements.
◼ If buyers have any questions about product colors or fabrics, it is recommended that they inquire prior to placing an order in order to avoid unnecessary misunderstandings.